It has come to our attention that approximately 10% of shipments in June 2023 were shipped with a plug that does not match the power supply. Most of these were to the EU region.
If you find yourself with one of these plugs, please contact support by clicking here and we will ship you the correct plug immediately.
Please select "plug" from the drop down and include your order number when contacting support to help us locate your address. Your order number will be in your email and looks like this: #61234
Incorrect plugs will look the one pictured below